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Wednesday, October 16th, 2019

Air NZ bans fire-risk Samsung Galaxy Note 7 phones from flights

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by October 16, 2016 General

Air New Zealand has joined the swathe of airlines banning the Samsung Galaxy Note 7 mobile phone from flights over fears they can catch fire.

Man explains how his new Samsung Galaxy Note 7 caught fire after charging.

00:31

Ariel Gonzalez’s two week old device caught fire after he was charging it before class.

Ariel Gonzalez’s two week old device caught fire after he was charging it before class.
Source: YouTube, Ariel Gonzalez

The ban came into force at 5am today and the airline says the phones won’t be accepted in person, in carry-on luggage or checked luggage.

Previously airlines allowed the phone on board if it was switched off.

Air NZ warned people should not bring them to the airport as there was nowhere to store them at check in.

“Air New Zealand apologises to customers for any inconvenience, however, this is an Federal Aviation Authority and United States Department of Transportation safety requirement,” the airline said in a statement.

Watch: Samsung Galaxy Note 7 spews green gas and burns in woman’s hands

00:27

This is why Samsung is pulling its malfunctioning phone from shelves.

This is why Samsung is pulling its malfunctioning phone from shelves.
Source: Associated Press

The ban follows a joint directive from the Federal Aviation Authority and the United States Department of Transport issued on Friday (US time).

Jetstar has also banned the Galaxy Note 7 from its flights, effective from 2.01am today.

The airline sent a travel alert through its website this morning saying the ban is “due to concerns regarding potential fire risk from the device’s battery after a number of incidents worldwide.”

Qantas and Virgin Australia are also banning the phone on all flights. Ailitalia and Singapore Airlines have also issued a ban.

The Civil Aviation Authority is calling on passengers to check with individual carriers before flying.

In a statement, the CAA said the airlines are able to determine what action they need to take to manage safety and risk.

“The CAA is satisfied that all necessary steps are being taken by airlines to manage the situation.”

The battery of the Galaxy Note 7 has been known to catch fire, with its South Korean maker issuing a recall for 2.5 million devices.

Faulty rechargeable lithium batteries from one of its suppliers have been blamed.

In the US, one phone caught fire on a Southwest Airlines flight earlier this month and a Florida family reported a Galaxy Note 7 phone left charging in their Jeep caught fire, destroying the vehicle.

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