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Canadian air passengers told not to use Samsung Galaxy Note 7s on planes

by September 9, 2016 General

Canadian air passengers should not use or charge Samsung Galaxy Note 7 smartphones while on board because of the potential for battery fires, Transport Canada says.

The advisory issued Friday follows a similar one issued Thursday by the U.S. Federal Aviation Administration.

Transport Canada said Note 7s should be carried in the cabin and not placed in checked baggage. It said it “strongly recommends against using or charging these devices in the cabin.”

The warning follows an announcement from Samsung last week that it would exchange the phones in 10 countries, including Canada, after disclosing 35 cases of Note 7s that had burst into flames or exploded because of defective batteries from a supplier.

Airlines to raise customer awareness 

Porter Airlines said in a note on its website that it is advising its passengers not to turn on or charge Note 7s and not to place them in checked luggage. It’s telling passengers who have put them in checked baggage to “notify a Porter team member for assistance.”

A spokesperson for WestJet said in an email that the airline “is closely monitoring the situation but as of right now, there are no changes to our policy of allowing Samsung Galaxy 7 on WestJet aircraft.”

Air Canada will reportedly advise customers not to use or charge the phones in the cabin.

The three biggest U.S. airlines — American, Delta and United — said Friday they were studying the FAA warning, but it was not clear how or if they would make sure that passengers keep their Note 7s powered off.

A spokesman for the U.S. Transportation Security Administration couldn’t say if their baggage screeners would be asked to check for the devices either in carry-on or checked bags.

Singapore Airlines said it will not allow the use or charging of Note 7s during flights.