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Major Restaurant chains in Singapore are rolling out TabSquare's Smart Table-top Ordering System

by July 17, 2017 General

SINGAPORE, July 17, 2017 /PRNewswire/ — Large restaurant chains are adopting new technologies to increase profitability and improve customer engagement. Minor Food, one of the largest hospitality and leisure companies in Asia Pacific has partnered with TabSquare to introduce TabSquare’s SmartTab eMenu solutions in 30 of their restaurant outlets across 5 of their brands in Singapore. Sushi Tei, another major and unrivalled Japanese restaurant chain of 23 years in Asia with over 60 outlets in 8 countries has also adopted the tablet-based table ordering solution across all its restaurants in Singapore.The restaurant industry is finding it increasingly challenging to maintain customer service levels and profitability due to declining availability of quality manpower. Bigger restaurant chains, where the problem is more acute, are now increasingly looking at technology solutions that can help them provide consistent service levels, generate higher revenues, and increase staff productivity. “TabSquare is honoured that major restaurant chains such as Minor Food and Sushi Tei have selected TabSquare’s solution to be deployed in several of their F&B brands as they adopt smart technologies to improve competitiveness and profitability in today’s challenging and highly competitive environment,” said Mr. Chirag Tejuja, Co-founder and Head of Sales at TabSquare.Minor Food, with over 1,900 restaurant outlets in Southeast Asia, Middle East, Australia, China, Europe and a well-known brand portfolio in Singapore that includes Thai Express, Basil Thai Kitchen, Poulet, Xin Wang Hongkong Cafe, Riverside and Buffet town has been evaluating new technologies that enhance overall customer service levels throughout their many restaurant businesses. After extensive evaluation, the group decided to partner with TabSquare because of the completeness of the solution as well as the ability to deliver real results to the bottom line with its advanced data analytics in its roll-out of systems intended to improve the touch points between their customers and service staff.“By implementing TabSquare SmartTab eMenu Solutions, our restaurants have achieved consistent customer service delivery, thanks to the innovative, end-to-end, front-of-house automation, which increases productivity of service staff. Additionally, through TabSquare’s advanced analytics of transaction & interaction data, our restaurants now understand consumer behaviour and spending patterns; thereby successfully improving the restaurant’s efficiency and profit margin,” said Mr Arth Prakhunhungsit , CEO of Minor Food Singapore.Sushi Tei on the other hand, is taking the full advantage of the tremendous value and competitive advantage offered by TabSquare’s SmartTab eMenu Solutions. “Competition in the Japanese segment is intense and restaurants like Sushi Tei are embracing technology solutions to improve average bill value and hence profitability. TabSquare eMenu Solutions makes it possible to introduce spontaneous, seasonal or promotional menus expediently and enables them to promote high value items, best sellers and specialties consistently. More over the SmartTab allows the restaurants to harness the power of big data analytics for menu engineering, data-driven up-selling and cross-selling which can help to increase the average check by up to 10%,” said Mr Chirag Tejuja.With over 200 restaurants across Singapore and Australia already using their solutions, TabSquare sees the partnership with both Minor Food and Sushi Tei as key milestones to spur the adoption of its technologies into the smaller chains and individual restaurants in Singapore as well the wider global market. Please click here to view images.About TabSquareSingapore-based TabSquare has pioneered data-driven ‘Smart’ solutions for the F&B industry focused on enhancing customers’ experience and improving restaurants’ profitability. TabSquare SmartTab eMenu is a table-top guest experience system where customers can browse an intuitive & interactive menu, get recommendation of dishes based on preferences, place orders, make payments and even collect membership points and give feedback without waiting for the staff. Combined with SmartAnalytics and SmartApp, TabSquare offers an end-to-end, front-of-house automation solution to the restaurant industry that helps make each customer interaction meaningful, convenient and profitable.TabSquare is the leading provider of in-restaurant technology in the region and currently works with over 200 restaurants including Creative Eateries, Food Theory Group, Minor Food, Paradise Group, Suki Group, Seoul Garden, Star Cruise, Hilton Hotels, Daiwa group and many more such leading brands in the industry. To know more about TabSquare, please visit: Office2 Kallang Avenue, #06-17 CR Hub, Singapore, 339407Sales Contact : +65 9186 3850PR Contact : +65 91098824Website: https://www.tabsquare.comAbout Minor FoodFormerly known as ThaiExpress Concepts, Minor Food Singapore has been operating in the Singapore food industry for nearly two decades. Minor Food is wholly-owned by Minor International which operates over 150 hotels and resorts; 1,900 restaurants; and 327 retail trading outlets in Thailand and in 32 markets from Africa to Australia, including South America and Europe. Minor Food is one of the largest quick service restaurant operations in Asia, with over 1,900 restaurant outlets in Thailand, the Middle East, Asia, Europe and Australia.Website: Headquarters2 Alexandra Road#05-04/05 Delta House Singapore 159919Tel: +65-6238 0525, Fax: +65-6238 7018About Sushi TeiSushi Tei is where pristine culinary skills and incisive expertise with an innate appreciation of nature come together to inspire and enhance the experience of true Japanese dining. Since their debut in 1994, they have combined the best that the expansive Japanese cuisine has to offer, marrying the intricacies of sashimi to the theatrical flair of teppanyaki with an innate intuition of local tastes to forge an inimitable identity of their own.Singapore HeadquartersSushi-Tei Pte Ltd,No. 120 Lower Delta Road,#02-10/11 Cendex Centre, Singapore 169208Tel: +65 6376 2221 | Website: http://www.sushitei.comSOURCE TabSquare Pte Ltd