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Wednesday, February 19th, 2020

Police Advisory On Re-Emergence Of Police Impersonation Scam

by March 12, 2019 Legal Judicial

The Police have observed a re-emergence of the Police impersonation scam. A member of the public reported to the Police that she received a phone call from a someone claiming to be from the Criminal Investigation Department (CID) of the Singapore Police Force (SPF). The victim was asked to provide her bank account login credentials, including One-Time Password (OTP) as part of a new regulation to update her personal details. The victim was also instructed to ignore any SMS that she received from her bank. After providing the information, the victim subsequently discovered that monies were transferred out of her bank account without her consent.

The Police would like to emphasise that the calls were not made by the Police. Members of the public are advised to take the following precautions when they receive unsolicited calls, especially from unknown parties:

a. Don’t panic � Ignore the calls and caller’s instructions. No government agency will request for transfer of money, personal details or bank account login credentials over the phone. Call a trusted friend or talk to a relative before you act. You may be overwhelmed by emotion and err in your judgment.

b. Don’t believe � Scammers may use caller ID spoofing technology to mask the actual phone number and display a different number. Calls that appear to be from a local number may not actually be made from Singapore. If you receive a suspicious call from a local number, hang up, wait a while, then call the number back to check the validity of the request.

c. Don’t give � Do not provide your name, identification number, passport details, contact details, bank account or credit card details, and One-Time-Password (OTP). Such information are useful to criminals.

Source: Singapore Police Force