Jetstar Boeing makes emergency landing on Pacific island, leaving 320 stranded
A Jetstar flight with 320 people on board has been forced to make an emergency landing on the Pacific island of Guam during a flight from Tokyo to the Gold Coast.
The low-cost airline said an engine on Flight JQ12 was shut down as a precaution after a warning light came on.
Jetstar criticised for lack of help after volcano grounds flights
After a volcanic ash cloud disrupted flights out of Denpasar International Airport, frustrated travellers stranded in Bali have lashed out at Jetstar for its poor customer service.
Hundreds of Jetstar passengers remain stuck in the US territory after being told via email and SMS that another aircraft was being sent to pick them up.
Passengers have criticised the airline for its lack of help, with many taking to social media to vent their frustrations over Jetstar’s latest mid-air bungle.
In a statement, Jetstar apologised to passengers and said the plane was diverted to the closest airport.
“A flight from Narita [airport] to the Gold Coast was diverted this morning after the aircraft displayed an indicator message regarding oil pressure,” the airline said.
“Our experienced captain diverted the flight to the closest airport en route to the Gold Coast as a precaution, and it landed safely in Guam where it will be inspected by engineers.”
The Australian Transport Safety Bureau said about 320 people were on board and the incident was now being investigated.
The Boeing 787-8 landed safely and without incident.
The carrier has been hit by a string of incidents this year.
In July, hundreds of Jetstar passengers were stuck in Singapore after the carrier grounded a second overseas flight in 24 hours.
@JetstarAirways beyond ridiculous, understand safety comes first, but no one is communicating! Never experienced such poor customer service
— Teagan Lowe (@TeagsPointe) August 7, 2016
— James Fettes (@JamesFettes) August 7, 2016
— Teagan Lowe (@TeagsPointe) August 6, 2016